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Fast delivery(2-4 Business Days)
User Accounts, Passwords, and security
The website has a user account portal where upon completing the registration process, you will be assigned a password and an account. You as the user are responsible for maintaining the confidentiality of your account and its password and you are responsible for all the activities that take place under your account. In case of any irregular activity, you shall immediately notify www.jadesara.com of any unauthorized use of your account and password.
Jadesara.com offers several Internet-based services to its customers. One of the services is purchasing of original products for example already printed mugs as well as other products available on the site’s gallery. You can also customize your own items and get them designed and printed. Jadesara.com shall ship and deliver the product and it shall be entitled to the payment of the product.
The User further agrees and undertakes personal responsibility not to modify, copy, transmit, reproduce, create derivative works, reverse engineer, publish or transfer information, or software wrongly obtained from the Website. This can only happen if Jadesara’s name is stated as the source and a written request to Jadesara.com is made.
Exactness not guaranteed
Jadesara.com hereby does not guarantee exactness as to the finish and appearance of the final product as ordered by the user. The quality of the product may not meet your expectations and before any alterations to certain aspects of your particular order, a representative of Jadesara.com shall call you or a request for approval shall be sent to you via the email address you will have provided when placing your order. You are hereby requested to reject the changes made to your order by responding to the request within 7 working days of the request being sent to you. Otherwise, it will be agreed that you consent to the changes made.
Cancellation of orders
Jadesara.com will do all due diligence to ensure that all your details and design are met before coming up with a final product. In case there are any changes made to the design or product, you will be notified through a phone call or through email. You should respond within the stipulated time frame to either approve or disapprove the changes before the final product is packaged and delivered. Once the shipping process is complete, there will be no cancellation of the order.